COORDINATE AND COMMUNICATE

C = Coordinate and communicate vital information in a        timely manner

Transportation Assistance

• People without ways and means to evacuate need to try and coordinate a ride with:
• Family
• Friends
• Neighbors
• Church

• The general public (who have their own transportation) is encouraged to assist thoseindividuals without means of transportation. However, Alabama Department of Transportation in conjunction with WAVE (Mobile County Public Transit Agency) will coordinate evacuation of residents and visitors who do not have access to private transportation resources with the support of public school transportation buses.

When an evacuation is ordered, WAVE (Mobile County Public Transit Agency) will diminish service in non-evacuation areas and institute their Hurricane Plan. This will consist of activating the pre-identified Hurricane Bus Pick-up stations within the evacuation zone(s). Residents/visitors will be transported to designated shelters.

Please note that there is a limited supply of buses. Do your best to secure transportation from the area without relying on ADOT and WAVE so that people who have absolutely no other means to leave may be evacuated, including Special Needs persons and the elderly. Thank you.

Special Needs/Medical Needs Evacuation

People with special needs should include those considerations in their emergency and preparedness planning. It is important to remember that the usual methods of support and assistance may not be available for some time during an evacuation and after the disaster has occurred. If you or someone close to you has a disability or a special need, you may have to take additional steps to protect yourself and your family in an emergency.

Make a personal disaster plan to help organize necessary information and activities during and after a disaster and share your disaster plan with your support network. Keep copies of your disaster plan in your disaster supplies kit, car, wallet (behind driver's license or primary identification card), wheelchair pack or at work, etc. [Click here to download a Special Needs Personal Disaster Plan]
Other action steps to prepare for disaster are listed below:

• Notify the Mobile County Health Department and DHR that you have special medical needs during an emergency. With that information, they are better able to coordinate and direct response to you in the event of an emergency.

• Identify safe places to go. If local officials have not told you to leave the area, stay upstairs and in the middle of the building, away from windows. Avoid going to the lowest floor because hurricanes often cause flooding. If you are blind or visually impaired, use a long cane in areas where debris may have fallen or furniture may have shifted. This is recommended even if you do not usually use a cane indoors.

• Keep your service animals with you in a safe place at home or take them with you to a shelter.

• Find the location of main utility cutoff valves and switches in your home. Learn how and when to disconnect them during an emergency. Try to do this yourself. (Do not practice shutting off the gas.) If you cannot practice alone, arrange for your network to help. Turn off utilities only if local officials tell you to do so or if you believe there is an immediate threat to life.

• Identify as many exits as possible from each room and from your building. Be sure to include the windows as exits.

• Make a floor plan of your home, including primary escape routes. (You may want your network to assist you with it.) On the floor plan, mark the rooms where you spend a lot of time. Also, mark where your disaster supplies kit is located. Give a copy of the floor plan to your network to help them find you and your supplies, if necessary.

• Prepare an evacuation plan beforehand. If you have to leave your home or workplace, you may need someone's help to evacuate safely, especially down stairwells. If you need assistance during an emergency and your network is not available, find helpers and tell them about your condition. Give them instructions on what you need and how they can help you evacuate.

• Practice using different ways out of a building, especially if you are above the first floor in a building with many stories. Remember, the elevator may not work or should not be used.

• If you need devices for an emergency escape, think about your physical capabilities before making a purchase. Store devices nearby, where you can get to them easily. This may mean having more than one emergency escape device available.

• Advocate for yourself. Practice how to quickly explain the best way to guide or move you and your adaptive equipment, safely and rapidly. Be ready to give brief, clear, and specific instructions and directions to rescue personnel, either orally or in writing, such as:

• "Please take my. . .
• Oxygen tank.
• Wheelchair.
• Gamma globulin from the freezer.
• Insulin from the refrigerator.
• Communication device from under the bed."
• "I am blind/visually impaired. Please let me grasp your arm firmly."
• "I am deaf. Please write things down for me."
• All needed medications

• When needed, ask for an accommodation from disaster response personnel. For example, let a responder or relief worker know if you cannot wait in lines for long periods for items like water, food and disaster relief assistance.

• Keep a small disaster supplies kit in your automobile and maintain more than a half tank of fuel at all times. If you do not drive, talk with your network about how you will leave the area if the authorities advise an evacuation.

• Become familiar with the emergency or disaster/evacuation plan for your office, school or any other location where you spend a lot of time. If the current plan does not make arrangements for people with disabilities, make sure the management at these sites knows your needs.

• Choose an alternate place to stay, such as with friends, family or at a hotel or motel outside your area if you have been told to leave your home. You may have enough early warning time (as with a slow-rising flood or hurricane) to leave before the disaster occurs. Find out if there are pre-designated shelters in your area and where they are.

• Have a care plan for your pet(s)/service animals if you have to evacuate your home. Pets will not be allowed into emergency shelters, so it is best to decide now where you will take your pet if you must leave. Service animals are allowed in hotels/motels and Red Cross shelters. However, these places cannot care for your animal. When you leave your home, remember to take a collar, harness, identification tags, vaccination records, medications and food for your service animals with you.

• Everyone with dementia/Alzheimer’s should be registered with the Alzheimer's Association Safe Return® Program. Safe Return is a nationwide identification, support and enrollment program that provides assistance when a person with Alzheimer's or a related dementia wanders and becomes lost locally or far from home.

Assistance is available 24 hours a day, 365 days a year. If an enrollee is missing, one call immediately activates a community support network to help reunite the lost person with his or her caregiver.

Safe Return faxes the enrolled person's information and photo (if provided) to local law enforcement. When the person is found, a citizen or law official calls the 800-number on the identification products and Safe Return notifies listed contacts. The nearest Alzheimer's Association office provides information and support during the search and rescue efforts.

For more information see http://www.alz.org/we_can_help_safe_return.asp

Online Resources for Special Needs Persons in Emergency Situations

A number of excellent online resources are available to help people with disabilities and caregivers to prepare for emergency situations. All external site links will open in a new window.

• National Organization on Disabilities
  
• EPI Guide for Emergency Managers, Planners & Responders
• American Red Cross
  
• Disaster Preparedness for People with Disabilities
• Preparing for Emergencies: A Checklist for People with Mobility Problems (FEMA)
  
• Prepare.org: Disaster Preparedness Information for People with Disabilities
  
• Citizen Corps Citizen Preparedness Publications
  
• Employers' Guide to Including Employees with Disabilities in Emergency Evacuation Plans
  
• U.S. Access Board Emergency Evacuation Procedures
  
• Emergency Preparedness on the Job for People with Disabilities
  from the National Center on Emergency Preparedness for People with Disabilities [114kb PDF]
• Removing the Barriers: A Fire Safety Factsheet for People with Disabilities and their Caregivers
  
• Special Populations Fire-Safe Checklist: A Fire Safety Factsheet for People with Special Needs